We are constantly expanding the range of services offered, taking care of children of all ages.
We aim to provide a smooth and enjoyable experience. Please read our refund policy carefully before booking or purchasing tickets.
All sales are final. Once a ride ticket or combo package is purchased, it is non-refundable and non-transferable, except in cases where the ride is non-operational due to technical issues.
If a ride is temporarily closed due to weather, maintenance, or safety concerns, we may offer an alternative ride or reschedule the experience at our discretion. No refunds will be issued for temporary ride closures.
In case of accidental duplicate transactions during online booking, please contact us immediately at the provided support details. Refunds for such cases will be reviewed and processed within 7–10 business days, if applicable.
If an event hosted by EFOUR Eluru is cancelled by us, guests will be eligible for a full refund or may choose to reschedule their visit.
Failure to attend your scheduled ride or activity, or cancellations made by you, do not qualify for a refund. Please ensure your availability before booking.
If you believe your situation qualifies for an exception, kindly contact us with your transaction details:
All refund requests are subject to management approval. The decision of EFOUR Eluru management will be considered final in all refund-related matters.